Refund Policy

Paid WhoopsBot plans are $19 a month (Starter) and $49 a month (Pro), billed by Paddle as merchant of record. The Free plan is $0 and has nothing to refund.

14-day refund on the first payment

If you email hello@whoopsbot.com within 14 days of your first payment for a plan, we will refund that payment. Tell us the email on the account. You don't need to give a reason.

After 14 days

Cancel any time. Cancellation stops the next charge. We don't prorate the month you already paid for, and that month is not refunded after the 14-day window. You keep the paid plan until Paddle reports the subscription canceled, which is normally the end of the period you paid.

How the money moves

Paddle charges the card and Paddle issues the refund back to that card. We can't see the full card number. A refund can take several business days to show up, depending on the bank. If Paddle's buyer terms give you a right that is broader than this page, that right still applies to the payment.

What a refund does not cover

Deleting your account is not a refund request. Email us as well if you want the money back and you are inside the 14 days. We don't refund charges from other products, and we don't refund a plan because a check missed a bug. The checks are a tool, not an uptime guarantee.

Contact

Cristiano Gonzales · hello@whoopsbot.com